ITIL® Open Centre Examinations

You can sit either the V2 or V3 Foundation examinations at our Open Exam Centre.

Bookings - Check Availability and Book your Exams!

Open Centre Examinations are currently being held in Milton Keynes at:

Accenture HR Services
Timbold Drive
Kents Hill Park
Milton Keynes
Buckinghamshire
MK7 6TT
See a Map to Venue here.

Please note the venue is approximately 5 minutes drive (2 miles) from the 'Central' Train Station. Upon arrival please report to the reception located in Swallow House.

Travel Information - For train timetables to and from our Open Centre, visit National Rail Enquiries Online.

ITIL® 2010 Exam Fees

Foundation Examination - £160.00 (inc. VAT)

Application Details

You can book online via debit or credit card. If you would prefer to pay by cheque please email servicedesk@apmg-uk.com. Please note that APMG-UK do not invoice public candidates. Payment must be made at time of booking. Please note that the online booking system will close one week prior to the advertised examination date.

Please note that ITIL V2 Practitioner & Manager exams and ITIL V3 Intermediate and Bridging exams can only be offered to candidates that have already received training from a training organisation accredited by any ITIL Examination Institute. Any candidates that have not received accredited training will not be entitled to sit these examinations at the Open Centre. View APMG-UK's ITIL Accredited Training Organisations.

If you have already received accredited training and are looking to take an ITIL V2 Practitioner or Manager exam or an ITIL V3 Intermediate or Bridging exam then please call the Service Desk on +44 (0)1494 452450 for an application form and details of the exam fees.

Please note that we have limited exam places at our Open Centres and dates fill up very quickly. Please book as early as possible to avoid disappointment. All applications must be submitted the Friday preceding the examination dates stated below. Applications received after this time will not be processed.

Please note we cannot invoice you for any bookings, payment must be made at the time of application.

Exams outside the UK

There is limited availability for public exams to be sat overseas in some countries via the premises of the British Council. Please email us for further information on the country you would like to take the exam and we will advise you accordingly. Please email servicedesk@apmg-uk.com.

Terms & Conditions

Candidates wishing to sit Practitioner and Managers exams must have already passed either the ITIL V2 or V3 Foundation exam. Proof of this is required. Once a booking is confirmed, please comply with the exam date. Please note the following apply to changes made to your exam booking:

APMG-UK do not invoice public candidates. Payment must be made at time of booking
You must sit the Foundation Exam first before taking the Practitioner Exam. Failure to do so will invalidate both exams.
You are allowed to reschedule the exam date once, at no cost, as long as the change is made a minimum of 10 working days (Monday to Friday including Bank Holidays) in advance of the booked exam date
If you reschedule the exam date a second time, an administration fee of £50 (plus VAT) will be charged
An administration fee of £51.50 (plus VAT) will also be charged if you cancel your exam outside the 10 working days (Monday to Friday including Bank Holidays) notice period. You must notify APMG-UK in writing or email of your intention to cancel the exam booking. The administration fee will be deducted from the fee paid and the balance will be refunded to your credit card within 30 days of the cancellation
Your exam fee will not be refunded if you cancel your booking within 10 working days (Monday to Friday including Bank Holidays) of the booked exam date
Your exam fee will not be refunded if you wish to reschedule your booking within 10 working days (Monday to Friday including Bank Holidays) of the booked exam date. A further exam fee will be payable for a new exam booking
You will need to bring your photo ID to the exam centre. Either a passport or driving license will suffice. If you do not bring this with you on the day you will not be able to sit the examination
This exam is non-transferable and can not be re-sold.

You will receive a formal receipt for any payment made 6 - 8 weeks after you sit the exams.

APMG has the right to invalidate the exam results without prior notice if the candidate has been found to receive unaccredited training.

Expectations of behaviour from open centre candidates

When attending an open examination centre, please ensure that you are polite and courteous to the venue staff, APMG-UK invigilator and other candidates. Please remember that there are several examination sessions throughout the day so should you arrive early, please check an examination is not in progress before entering the room and do not create excessive noise near the room in case this disrupts other candidates. You will be asked to leave the examination if your behaviour is abusive or disruptive.

On the Day of Your Exam

Please aim to arrive in good time - we would suggest at least 30 minutes before the start time
You will need to bring your photo ID to the exam centre. Either a passport or driving license will suffice. If you do not bring this with you on the day you will not be able to sit the examination
Please bring a PENCIL for writing your answers for the V3 Foundation exam. Please also bring an ERASER should any mistakes be made when writing your exam
No calculations will be necessary, so calculators are not required
Laptops are not permitted in the exam
No late arrivals will be allowed into the exam room, all candidates are responsible for arriving at the exam on time and no excuses will be permitted. A further exam fee will be payable for a new exam booking if you are late.

Special Allowances

If you have a disability that will affect your performance in the exam, please contact us and we will be happy to discuss any special requirements.

Important Message to All Candidates

If you are thinking of taking a training course we strongly recommend that any training you receive is through an Accredited Training Organisation (ATO).

Only ATOs and their affiliates have licences to offer training courses that incorporate official OGC trademarks, brands and copyright material.

These ATOs have been fully accredited by The APM Group, who are the official accreditor on behalf of the Office of Government Commerce (OGC). The accreditation process involves a rigorous assessment of the organisation's management systems, course materials and trainers, assuring the quality of training provided.

Organisations offering training who do not appear on the above list, or are not affiliated to an ATO, may be in breach of copyright law. Please do not support illegal use of copyright material.

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